I need a fix for the QuickBooks Error PS038


In a company, it is the payroll that is the maximum expenditure. It is the pay that is made to the employees working under your company and this makes it all the more essential to avoid any errors that may occur. QuickBooks Payroll errors take place when updating or downloading payroll or QB software and one form payroll error is QuickBooks Error PS038.


QuickBooks Error PS038 occurs when you want to update QuickBooks Payroll and a message appears to update the Payroll because it was last updated in the older version with which some of the files can’t be opened. To help you through we have this blog in which we shall be listing the reasons and obviously the steps to resolve QuickBooks payroll update Error PS038. For further query do not hesitate to reach out the QB support team on +1 800-417-5147 

What is meant by Error PS038 in QuickBooks?

Error PS038 in QuickBooks is the primary error that pops while sending paychecks online, and the paychecks get stuck as Online to Send. QuickBooks Error PS038 depicts the error message “QuickBooks Payroll won’t update, Error PS038, validate payroll subscription” As denoted by the warning message inactive payroll subscription is one of the main reasons for QuickBooks Error PS038. 

Primary Causes for QuickBooks payroll tax table update Error PS038

Moving ahead bow that you know what QuickBooks payroll tax table update Error PS038 is, we are going to list down the reasons that it takes place and here they are:

Sending Paychecks Online: The error message that comes forward when the user tries to send paychecks via online mode, but the paycheck stuck “Online to send.”
Corrupted Company File: Corruption or damage in the company files is one of the most prominent reasons for the error code. Infected files not only affect other QB files but can also harm the system.
Latest Payroll Update Retrieval: When you recover a current QB payroll update and validate your payroll subscription, the error arises when you proceed.

How to solve QuickBooks payroll update Error PS038?

Here are the steps that the user must employ so as to fix QuickBooks payroll update Error PS038. We recommend carefully following each step so as to avoid any glitch taking place as a result of the carelessness.

1. Below the Edit tab, choose Find.
2. Click on Advanced option thereafter.
3. Now move to Choose Filter tab to select Detail Level from the Filter list.
4. Hit on Summary Only to take the solution ahead.
5. Next, select Online Status from the Filter list.
6. You will see a drop-down list at the right-hand side where you have to Choose Online to.
7. Hit the Find button to discover and check all paychecks that are not sent.

If you have enco8untered any difficulty while following our instructions on solving QuickBooks Error PS038, reach out to QuickBooks Support team at Toll-free number +1 800-417-5147.
Read this article for Step by Step Troubleshooting QuickBooks error 1920

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