QuickBooks Desktop is a power pack application that comes with two modes: single-user mode and multi-user mode. The multi-user mode lets multiple users access QuickBooks and work on a company file simultaneously. While switching from single-user mode to multi-user mode, users sometimes get QuickBooks error H505. The error shows up on the screen with a message that reads: This company file is on another computer, and QuickBooks needs help connecting. The error mainly occurs when the firewall blocks the multi-user connection to the server. Go through the complete blog to know more about QuickBooks multi-user error H505, its causes, and solutions.
If QuickBooks error H505 is hampering your operations and you want to fix it right away, get technical assistance from the certified QuickBooks expert’s team by dialing our helpline number +1 800-417-5147
Reasons for QuickBooks Desktop error H505
Let us walk you through the factors responsible for the error before proceeding to further:
1. The hosting is enabled on a workstation instead of the host
computer.
2. The configuration files that allow QuickBooks to access company files saved over the network are damaged.
Following are the troubleshooting solutions to help you resolve
the issue.
Read more :- QuickBooks error 6147
Steps to Troubleshoot QuickBooks company file error H505
Solution 1. Resolve multi-user issues by running QuickBooks Database Server Manager from the server computer
To run the QuickBooks Database Server Manager, make sure you have QuickBooks Tool Hub installed on your workstation. If you haven’t already, follow the steps given below:
1. Close company files and quit QuickBooks Desktop.
2. Get the latest version of QuickBooks Tool Hub.
3. Save the QuickBooks Tool Hub setup file to Downloads.
4. Open the Downloads folder and then the QuickBooksToolHub.exe
file.
5. Start installing the tool hub by following the on-screen
steps.
6. Further, agree to the terms and conditions.
7. Once the installation completes, the QuickBooks Tool Hub icon
will show up on the desktop.
8. Open the QuickBooks Tool Hub and choose Network Issues.
9. Click QuickBooks Database Server Manager.
10. When the server manager opens, click Start Scan if your
company file folder is visible.
11. If you don’t find it, Browse to the company file location
and then click Start Scan.
12. Let the server manager repair firewall permissions.
13. Open QuickBooks and switch it to Multi-user mode.
If you still get the same multi-user error, try the next
solution.
Solution 2. Change hosting configuration
The host computer is usually the one that hosts the company file. The error might trigger if host multi-user access is turned on any workstation. To verify, follow the steps given below:
1. Start QuickBooks on the workstation getting QuickBooks error
message H505.
2. Without opening the company file, go to the File menu and
choose Utilities.
3. If the Host Multi-User Access option is visible, this
workstation is not causing the error.
4. Move to another workstation and again choose the File menu.
5. Select the Stop Hosting Multi-User Access option.
6. After repeating the same process on all workstations, move to
your server computer; it is the one that hosts the company files.
7. Open QuickBooks and then the File menu.
8. Choose Utilities and select the Host Multi-User Access
option.
We know it's challenging to resolve QuickBooks error H505.
However, we are hopeful that the solutions discussed above will help you fix
it. If the error doesn’t fix, consult certified QuickBooks professionals by
calling us on our helpline number +1 800-417-5147.
Follow this Guide to Resolve QuickBooks error 12007
Comments
Post a Comment